Effective Date: 01/4/2026

These Terms of Service (“Terms”) govern the access to and use of the website skylinesocksverse.in (“Website”) operated by:

www.skylinesocksverse.in

• A Division of Skyline Airlink (India) PVT. LTD.
• A7, VB Udyog, St. Vincent Road
• Kochi 682018, Kerala, India
• Phone: +91 965-664-7277
• Email: skylinesocksverse@gmail.com

Throughout these Terms, Skylinesocksverse.com and Skyline Airlink (India) PVT. LTD. shall collectively be referred to as the “Company.”

By accessing or using this Website, placing an order, or engaging with any services offered, you agree to be legally bound by these Terms.

1. ELIGIBILITY

By using this Website, you represent and warrant that:

• You are at least 18 years of age or accessing under lawful supervision.
• You have legal capacity to enter into binding contracts.
• All information provided by you is accurate, current, and complete.
• You are not prohibited or restricted by any applicable law from entering into transactions through this Website.
• Your use of this Website will comply with all applicable local, state, and national laws and regulations.

 

The Company reserves the right to refuse service, suspend accounts, or cancel orders if the eligibility requirements are not satisfied or if any representation made by you is found to be false or misleading.

2. MODIFICATIONS TO TERMS

The Company reserves the right to update or amend these Terms at any time without prior notice. Revised Terms shall become effective immediately upon publication. Continued use of the Website constitutes acceptance of the updated Terms.

3. PRODUCTS AND SERVICES

All products are subject to availability.

• The Company reserves the right to discontinue or modify products without prior notice.
• Product descriptions and images are provided for general informational purposes and may vary slightly from actual products.
• The Company does not warrant that product descriptions or other Website content are error-free.

 

4. PRICING AND PAYMENT

• All prices are displayed in Indian Rupees unless otherwise specified.
• Prices are subject to change without notice.
• The Company reserves the right to correct pricing errors and cancel affected orders.
• Orders will be processed only after successful receipt of payment.
• Payment gateway charges, taxes, and delivery fees may apply as indicated at checkout.

 

5. ORDER ACCEPTANCE AND CANCELLATION

• Placement of an order does not constitute automatic acceptance.
• The Company reserves the right to refuse or cancel any order at its sole discretion.
• Orders may be cancelled by the customer only before dispatch.
• Once dispatched, orders cannot be cancelled.

Refunds for cancelled prepaid orders may be subject to deduction of applicable transaction or gateway fees.

 

 

This Refund and Exchange Policy forms an integral part of these Terms.

6. RETURN ELIGIBILITY

A return request must satisfy all of the following conditions:

• Initiated within 7 days from the date of delivery.

• Product must be unused, unworn, unwashed.

• Original packaging, labels, and seals must remain intact.

• Valid proof of purchase must be provided.

The Company retains sole discretion to approve or reject return requests.

7. NON-RETURNABLE ITEMS

For hygiene and safety reasons, the following items are strictly non-returnable and non-refundable:

• Used or worn socks
• Washed items
• Discounted or clearance products
• Customized or personalized items
• Gift cards
• Items returned without original packaging

8. DAMAGED OR DEFECTIVE PRODUCTS

If a product is received damaged, defective, or incorrect:

• The customer must notify the Company within 48 hours of delivery.
• Clear photographic evidence must be provided.
• Failure to notify within the prescribed time may result in denial of the claim.

Upon verification, the Company may, at its sole discretion:

• Replace the product
• Issue store credit
• Issue refund

9. REFUNDS

Where a refund is approved:

• Refunds shall be processed within 7 to 14 business days.
• Refunds will be issued to the original payment method.
• Shipping fees, COD charges, and payment gateway charges are non-refundable.
• The Company shall not be responsible for delays caused by banks or payment processors.

10. SHIPPING AND DELIVERY

• Delivery timelines are estimates only.
• Risk of loss and title pass to the customer upon delivery.
• The Company shall not be liable for delays, courier errors, or incorrect address details provided by the customer.

11. INTELLECTUAL PROPERTY

All Website content including text, graphics, logos, trademarks, designs, images, and software is the exclusive property of Skyline Airlink (India) PVT. LTD. and is protected under applicable intellectual property laws.

Unauthorized reproduction or use is strictly prohibited.

12. USER CONDUCT

Users agree not to:

• Engage in fraudulent refund claims
• Misuse the Website
• Attempt unauthorized access
• Distribute malware or harmful code
• Violate any applicable laws
• The Company reserves the right to initiate legal action in case of misuse.

 

13. LIMITATION OF LIABILITY

To the fullest extent permitted under applicable law:

• The Company’s total liability shall not exceed the purchase price paid for the product.
• The Company shall not be liable for indirect, incidental, consequential, special, or punitive damages.
• The Company disclaims all implied warranties to the maximum extent permitted by law.

14. INDEMNIFICATION

You agree to indemnify and hold harmless Skyline Airlink (India) PVT. LTD., its directors, employees, affiliates, and agents from any claims, liabilities, damages, losses, or expenses arising from:

• Your breach of these Terms.
• Your misuse of the Website.
• Your violation of applicable laws.
• Any fraudulent, negligent, or unlawful act committed by you in connection with the use of the Website.
• Any third party claim arising from information, content, or materials submitted or provided by you.

15. FORCE MAJEURE

The Company shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to natural disasters, government actions, strikes, supply chain disruptions, technical failures, or acts of God.

16. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of the State of Kerala, India.

All disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Kochi, Kerala.

17. CONTACT INFORMATION

www.skylinesocksverse.in

• Email: skylinesocksverse@gmail.com
• Phone: +91 965-664-7277